Responsible Gambling Page
Safe and Balanced Gambling Habits
Gambling should be treated as entertainment, not a way to make money. It's essential to maintain balanced habits to ensure you can afford the possibility of losing.
Set realistic goals for your gambling sessions and stick to them. Know when to stop playing if things are not going well. You can set limits on how much time or money you spend gambling using our deposit, loss, wager, and session limit tools.
Manage your budget by allocating a specific amount for gambling each week or month. Set aside funds specifically for entertainment purposes to avoid dipping into essential expenses.
Track your spending habits through regular records of wins and losses. Use this information to adjust your strategies and make informed decisions about your gaming sessions.
Set realistic limits on deposits (CAD), loss (CAD), wagers (per session) for a fun and safer experience. Our system allows you to set these limits at the start of each gambling session or across multiple periods using our limit tools:
Reality checks are designed to help you keep track of your gaming time. This feature displays a message every 30 minutes, reminding you that you've been playing for an extended period.
To reduce the likelihood of losing control, we recommend taking regular breaks from your computer or closing our website if needed.
You can activate cooling-off periods to give yourself time out from gaming. These options include 24 hours, 48 hours, 7 days, or 30 days, depending on your needs.
Self-exclusion is a long-term solution for those who feel they have lost control over their gambling habits. This feature temporarily restricts access to the platform until you're ready to resume playing in compliance with AGCO regulations.
To ensure we provide services only for eligible players, you must verify your age through documentation (government-issued ID). We reserve the right to request additional identification if necessary.
Our system prevents underage gaming by using strict verification protocols during registration. If a player is suspected of being under 18 or in another restricted category, their account will be suspended until further notice.
We are committed to protecting vulnerable players through features like:
You can reach our dedicated support team if you need assistance setting up these measures or if you suspect someone is at risk due to problematic gaming habits.
Signs that your gaming might be getting out of control include:
If you recognize yourself in these examples, please don't hesitate to reach out. Our goal is not only providing a safe environment but also offering the tools and support needed for users with problematic habits.
We care about our players' well-being, which is why we offer connections to various organisations that can provide expert help:
