Privacy Policy
At Spanish Lottery, we are committed to protecting the personal information of our users and maintaining a safe online environment for all. This Privacy Policy outlines how we collect, use, store, and share your data when you visit our website or mobile app.
When you create an account with us, you will be asked to provide some basic information such as name, email address, date of birth, and country of residence. We also collect device-specific details like browser type, operating system, IP address, and language settings. This data helps us to improve the overall user experience and ensure that our platform is accessible on a wide range of devices.
When you register an account with us, we will use your personal information to identify you when you log in securely. We also keep records of all transactions, including winnings and losses (if applicable), which are used for responsible gaming purposes and as required by our licensing authorities.
We collect device-specific details such as browser type, operating system, IP address, and language settings to improve the user experience and ensure that our platform is accessible on a wide range of devices. This data does not include any sensitive or identifiable information about you.
To continually enhance the functionality of our platform and provide users with an engaging online environment, we use cookies (including third-party cookies) to gather usage analytics and behavioural data. Cookies help us understand how users interact with specific sections of our website or mobile app, which informs design changes and marketing strategies.
Cookies are small text files that are placed on your device when you visit a website or open an email campaign from us. We use cookies for several purposes:
We also employ tracking technologies, such as pixel tags (also known as web beacons), which help measure the effectiveness of marketing campaigns.
When you join our platform or opt-in for promotional communications, we will use your contact information to inform you about new products, promotions, contests, events, and other updates. However, if at any point you choose not to receive emails or messages from us, simply log in to your account settings (or email support team), where you can change these preferences.
Your personal data is stored securely within our databases for the duration of your user account, which will be retained indefinitely unless we are notified otherwise. In compliance with relevant regulations, any records that exceed a specified retention period may be deleted or anonymized by us.
We maintain an industry-standard level of security to protect against data breaches and ensure secure online transactions for all users. Passwords (including login credentials) will not be disclosed to unauthorized parties under any circumstances.
User Rights
